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PWA app
Open a question for a clear answer, then use the linked guide for step-by-step instructions.
What is the CDI PWA app?
The CDI Progressive Web App provides an app-like experience without requiring a traditional app-store download. It can open full-screen, retain selected preferences and provide supported notifications.
Available features depend on the device, browser, account role and permissions you grant.
Why am I not receiving push notifications?
Open CDI notification settings and send a test notification where available. Check the browser or device site permissions and disable battery restrictions that stop background notifications.
Email remains the fallback for important transactional messages when push permission is unavailable.
How do I install CDI on an iPhone?
Open CDI in Safari, tap the Share button, scroll and choose Add to Home Screen. Confirm the name and tap Add.
Some iOS versions may show Open as Web App. Keep this enabled for the app-like experience.
How do I install CDI on Android?
Open CDI in Chrome or another supported browser. Use the CDI install prompt, or open the browser menu and choose Install app or Add to Home screen.
If the option is missing, update the browser and confirm you are not using private browsing.
Can I change the role shown in the CDI app?
Open Account or the workspace switcher. A learner view is available broadly, while instructor and school workspaces require the relevant account ownership or staff permission.
Changing the visible workspace does not grant access to another professional profile.
Why is CDI not listed in an app store?
CDI currently uses Progressive Web App technology. It is installed from the website rather than downloaded from an app store.
Use the official CDI domain and avoid third-party download pages claiming to provide an installation file.
How do I enable or stop app notifications?
Open CDI notification settings and choose the alerts you want. Your browser or device may also require notification permission.
To stop notifications, disable them in CDI or use the site permissions within your browser or device settings.
Can I change the role selected in the app?
Learners, instructors and school users see different app navigation. Once signed in, the account role controls the main interface.
If you manage more than one valid workspace, use the workspace switcher. Contact support if the wrong role has been attached to your account.
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